Can not access any option in the settings menu

We have a UR5e robot at our college and I am doing a research project on it for this semester. I am using the robotiq wrist camera as an attachment to the robot. I want to calibrate and start using the camera, but I am not able to select the URCap feature in the settings menu. All the other tiles are greyed out as well. I read somewhere it’s probably because the robot is in automatic operational mode. I tried to change that to manual, however, I got an error and was not able to change it. The message read out:
unable to change operational mode. it is currently controlled by the dashboard server.

Can someone guide me to resolve this issue?

I have no actual experience using Dashboard Server, but I would check Settings>System>Remote Control, and disable that if it’s enabled.

Here you have the Dashboard manual, in page 8 you can see what is happening:

set operational mode $mode, where $mode is manual/automatic

• automatic = Loading and editing programs and installations is not allowed, only playing programs. If this function is called the operational mode cannot be changed from PolyScope, and the user password is disabled.

It means that an external program set your robot in Automatic through the Dashboard and this program didn’t disconnect or switch back to manual mode before you jumped in.

You can use the SocketTest software to connect to the robot, and send the command set operational mode manual to switch it back. See example here.