RS485 communication of E-serial tool IO

Hello All
I really want to communicate with 3rd-party tools with RS485 of tool IO. I have followed some examples, but unfortunately, it’s failed.
I upload serial files and tciDaemonServer.py to the robot, then connect the robot by ssh, and i use one cable rs845-to-usb to connect tool IO to my computer, then I execute “echo hello > /dev/ttyTool” in the command line, the data that my computer only received is 00, not “hello”, i don’t know why? But when i execute “cat /dev/ttyTool”, i can see the data from computer. is there any one can help me out? Thanks in advanced!