Issue with UR10e Polyscope Update to Version 5.16.1

[manuel.hainzl]

This forum post solved it:

No connection to UR10e after polyscope update

Situation: We tried to set up the Schunk EGU/EGK URCap with our UR10e robot. The URCap required an update of the UR10e Polyscope software from version 5.9 to a version >= 5.14. We opted to update to the latest version, which is 5.16.1. Following the guidelines outlined in section 5.2.1 of the e-Series Service Manual (available here), we followed steps 1 through 12. Problem: After starting the software update we are now unable to connect to the UR10e. The LED on the control box shows that the …