Hi,
I’m generally new to UR products. The teaching pendant of our UR5e is not working so I cannot access the version number of the current installed SW. What’s been possible to do has been to take the SD card out of the control box, connect it to the laptop and open it using a 3d party SW called DiskInternals. So, I can open the folders and see their contents but the question is where I should look for the software version.
I would really appreciate a quick response, as the whole project is standing still because of this crash.
All the best