A Robotiq gripper was attached to the UR5 robot arm tool. At this time, even scanning with Robotiq Gripper using URCap fails to find it, and the log window shows an error stating “Unhandled exception occurred in URCap ‘Robotiq_Grippers’.”
Is there no other way besides replacing the gripper?
Hi
Do you use Polyscope 5 or X? in the case of the latter, which version exactly, and which version of the Robotiq Urcap?
I ask as we had some similiar issues earlier this year.
Beside that, they have comprehensive and fast support, I would contact them at support@robotiq.com
The software version in Teach Pendant is 3.15.5.
The Robotiq URCap version installed UGC-1.8.13.
Alright, sorry then I’m out! Best chance is to reach out to Robotiq support, if you provide them a log I am optimistic, they can give you a hint if it is on the gripper’s or on the robot’s end.
On the IO tab, is the Tool IO set to “Robotiq Grippers” or “User”? That has gotten me a few times. It should be “Robotiq Grippers” Might be worth updating the URCAP and robot polyscope to latest.
I think it was set to User. I should check out Polyscope too.
Has it worked before? And is it connected through the RS485 adapter for communication?