DVI - No signal & Scanning Ports - No signal Error

Hello,

I am writing to request your assistance with a problem I am having with my UR5 CB3 robot.
The robot is not starting up and displays “DVI No signal” and “Scanning Ports No signal” on the screen.

Thank you in advance for your help and advice to solve this problem.


This can be a sign of a flat CMOS battery or a defective motherboard. Either way, I would advise you to contact your local distributor and have them assist you. :slight_smile:
It is possible to replace the battery and access the BIOS and set it up again, but you’d have to have some knowledge regarding this.

Thank you for the helpful advice. :pray: