Cognex 7802 and UR3e Connection

Hi, I try to connect Cognex Camera with UR robot but i the icon beside the IP address still is X in red. I use 7802 Insight and UR5e. The Error message is make sure the camera is online and the proper job file is loaded. I did load a job to Cognex camera and update UR5e to 5.13 firmware version. But it still didn’t work. Can u help me?

Hello,
Could you give some more information?
Has the connection worked before or is this the first time you tried to connect the robot with the camera?
If its a network issue, how is your network set up? Does the robot have a valid IP-Address?
Could you post an image of the screen where you get the error?

This is my first time I try to connect a camera and robot. Camera’s IP is 192.168.2.98, robot’s IP is 192.168.2.100
image

I have had a similar issue. There is a way to get the Cognex Camera to function with the robot without using the URCAP. If you are interested, let me know and I can give more information!

Did you solve that issue

May I know the other way I am facing same issue

Excuse me
I have a similar problem. I would like to ask for your help.