URp program could not be loaded, installation file could not be found

Hi there,

I am working on project that request RTDE. For that purpose I downloaded example .urp file from GitHub - UniversalRobots/RTDE_Python_Client_Library: RTDE client library and examples

This program could not be upload on my two UR5e even UR support recommend this file for “CB3 Software version: from 3.4 forward and e-Series Software versions: All”.

Anybody with same issue?

Thanks in advance.