UR restart during program execution

Technical Questions Robot Communication
1

Dear Community,

I am currently operating a UR program, but I have encountered an issue where the robot’s console unexpectedly shuts down, resembling a reset process, while the robot continues to move. This problem occurs randomly and not consistently throughout the operation.

When I press the emergency stop button, the robot halts as expected.

Could you please provide assistance with this issue? Thank you for your support.

2

Just in case, I’m currently using a UR10e with a sofware version 5.14.5

Thank you!

3

I am having a very similar issue where the screen goes black and the cobot continues to move. Then once the movement stops, the cobot reboots itself. I have a UR10e with software version 5.17.2. Any help with this issue would be great!