Running a program servicing a CNC UR10e 5.13.1
Robot reboots on its own.
Robot will periodically shut down and reboot on its own. Thought it was a power glitch so we put a UPS on it, still is happening. Come in in the morning and robot will be at the boot up screen with no program loaded. No crash, just sitting in front of the CNC like it was wating for the CNC complete signal.
Was running 5.10 upgraded to the latest software, still have the problem.
Anyone have this issue? Solutions?
Maybe you could upload the logfile from the robot? 
Then someone could take a look and see, if there’re any messages.
@john.kaus is this issue resolved? It start happening more frequent on all of our UR5e. already sent all the log support to UR but seem they can’t figure out what causing it.
Still having the issue from time to time. Not sure what causing it. UR support stated that there “Blend Radius” might be causing it, but we removed the blend radius on our moves, and it still happens.
If you find a solution, please follow up as I will do the same.
Having the same issue here! Any support on this problem would be great!
Still no solution to the problem. UR corporate is working on the issue.
Hi…
I used to be an Urcap developer and the only time Ive have ever seen this behavior was when I by accident completly used up the RAM of the robot controler. If you are using an URCap this might indicate, what is in programming terms are called, a “memory leak” from said URCap.
And I would try and suggest to your URCap provider that they might have a memory leak issue.
Best Regards
Note: if I’m right about the memory leak problem a regular planed reboot might help releave your problems as a reboot should clear all the memory stored in the RAM. So you are basically swapping your “unexpected reboots” out with expected reboots. Not really a solution but might help anyway.
Note2:
