Hello everyone,
Since updating our UR10e robot from software version 5.9 to 5.16, we’ve encountered several unusual behaviors that we didn’t experience previously. These issues are causing some concern and we’d appreciate any insights or suggestions you might have.
Firstly, we have observed that the robots tend to shake when stopping (i.e. during direction changes). This shaking was not present in the previous software version and seems to affect the precision of movements.
Additionally, we experienced a more concerning issue today. The robot moved on its own without any input from us. This incident occurred after we remotely teleoperated the robot. The issue persisted even after stopping the program and switching from remote to local control.
We are controlling the robots using the UR RTDE library. Are there any new configurations or settings in version 5.16 that we should be aware of? Could there be specific adjustments or calibrations required to resolve these behaviors?
Thank you for your help.