Hello, i have a problem with using UR 3e, this robot stuck in boot mode process.
I have already restart more than 3times, result is same.
Does somebody know what causing this problem? Or it is related to different serial number between robot and controller? Thanks~
Check if SD card is seated correctly in control box. Otherwise likely data was corrupted, and entire system needs to be restored.
Hello, thanks for your response.
There is still an SD Card inside. It is possible to reconnect SD Card or swtich SD Card from the other contoller UR e-series?
Thanks.
Cards can be swapped, however robot calibration will be lost.
It looks on your picture like the card is not fully inserted. It has a push-click socket, so try to remove it, and insert again until it “clicks in”
OK. I try to remove SD-Card, it is hard to remove. Seems will be broken if i remove it hard.
Do you have pdf guidance or video for it?
Hello!
Please confirm if the SD card mounting is not damaged as suggested by mmi. Otherwise continue reading:
Last time I encountered this kind of problem it was related to a corrupted OS installation on the SD card of the robot. If this is the case, you’ll need to reinstall the Polyscope on your robot using the robot image that can be downloaded from Universal Robot’s Support Site.
Use this link to download the latest robot image (5.13.0).
Please follow this guide step by step to complete a clean Polyscope installation.
As mmi suggested, you’ll need the robot’s calibration. Please get in contact with your UR Distributor or Sales Representative and ask for them this files. They can provide you the files as well as guide you on the process to load up the files to your freshly installed polyscope.
I hope this helps,
Happy Holidays!
Hello, sorry for very late reply.
Solution it is work. SD-Card loosen from it’s position. After i try to reconnected it is works.
Thank you! Hope you have a best day!
