Problem with UR5e startup

Hello,

I’m facing a problem with UR5e. During restarting or powering the controller freezes on the BIOS loading error message B4. Below is the image of the issue. I know that such an error in the PC motherboards is related to the USB problems, but I don’t know here. Any support is appreciated!

P.S. Cutting the power supply or multiple restarting didn’t solve this issue.

Thanks a lot,
Grzegorz.

I would suggest putting a fresh install of PolyScope on a new SD card and replacing the current SD card. Could be it is faulty. :slight_smile:
If this doesn’t work, you’re probably looking at a new motherboard.

Ok, thanks, I hope it’s only the SD problem :D. And is there any special walkthrough for doing fresh PolyScope installation on the new SD? Or I can follow standard image installation (Like Ubuntu etc.)?

You can follow the standard UR procedure as described here: https://www.universal-robots.com/media/1804841/install-new-image-all-types.pdf

:slight_smile:

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