Reseting passwords

Hi,

I have a UR10e and I try to use it but I don’t have any password (and the person who use it before is no longer in the company).
The UR version is 5.2
Is there a way to reset all passwords, or restore factory default?

I’ve contacted my local distributor who said me to use this forum.

Thanks,

I also have the same question

  1. Please press Ctrl+Alt+F7 and Login to CUI

  2. It is possible to reset password by removing password file.

    #rm .urpass.file
    #rm .ursafetypass.file

2 Likes

Hello ,
I have the same question and where and how should i press
Ctrl + alt+ f7 to enter the cui ?
I cant enter to program robot bec. There is password so will this solve my problem or there is any othet way .
Thanks on advance .

1 Like

There is a magic file that you can use to achieve this, but for some reason it won’t let me put it here. Ask your UR rep for it or give me your email and I will forward it to you.

If the password wasn’t changed, it’s “easybot” by default.

Hello Brian,

I have the same problem with our UR5e. How can I get the magic file to reset the root password?

Thanks