One of the RTDE Register Already In Use – Unable to Perform Simple Move Command on UR CB Series Robot

Technical Questions
1

Hi all,
I’m currently facing an issue with my UR10 CB series robot when trying to perform a simple movement command using the RTDE control interface. I’ve been getting the error message:

“One of the RTDE input registers are already in use! Currently, you must disable the EtherNet/IP adapter, PROFINET, or any MODBUS unit configured on the robot.”

I’ve followed these steps to resolve the issue, but the error still persists:

  1. I have already disabled the EtherNet/IP adapter and other related protocols (PROFINET, MODBUS) as instructed.
  2. I’ve rebooted the robot and the PC running the RTDE client.
  3. I confirmed there are no active connections using the same port (30004) using netstat, and I’ve also restarted the machine to ensure no processes are occupying the register.
    I would greatly appreciate if someone could tell me if i have missed something.
    Thank you!!!