Not getting data from control box to Unity c# while UR3 is recieving commands properly

Hi,

The project I am working on is to contrl UR3e in Unity (GitHub - rparak/Unity3D_Robotics_UR: A digital-twin of the Universal Robots UR3 integrated into the Unity3D development platform.) through realtime interfeaces. They made a digital twin of the actual UR3e and they are suppesed to be sychronized within TCP/IP
It works pretty well for giving commands.

But the problem is that my computer is not getting any packets for joints orientation data, even though they are connected both ways.
I tried connecting the digital twin with a virtual UR3, it worked exactly how it is supposed to.
I asummed the codes are fine, plus the codes are verified by may other users.
I think the problem is about TCP/IP or UR3e.

Anyone ever had the same issue?

thank you so much