Universal Robots Forum

Debug steps for UR10 that does not turn on

Hey!

I got a new UR10 (CB31) that I could set up and move around. I then wanted to move the controller box so I shut it down, removed the cables but after reconnecting everything, nothing comes up. (Power button on teach panel stays dark, no sound, no blinkenlights).
It’s a rather bad timing as I need it for a demo but I am running out of ideas. (power outlet is working, I made sure that both sides of the power cable are plugged in, arm is connected).

What are the next steps?

Hi @engelhard

Please consult the distributor you bought the robot from in respect to this issue.

Br. Jacob