Cognex URCap - SafetyA : C4A1 :Communication issue

I loaded the Cognex URCap 1.3.1 and I get an error on my UR10 (ver ). The UR error is “SafetyA: C4A1 : Communication issue: Communication with Controller lost” when running an unrelated UR program. When I remove the Cognex UR Cap the error no longer appears. What am I doing wrong.