Universal Robots Forum

URSim issues: Robotiq Grippers Installed but not Working

I’m trying to do more initial programming in the office instead of on the floor. I installed URSim a while back and am trying to get it to run my programs from the floor.

Robotiq Grippre URCaps version is installed and active in URSim.
PolyScope version is installed and running in URsim.

The grippers don’t show up on the Installation/URCaps/Grippers dashboard and they don’t register in the program. When the program gets to those nodes it says Gripper 1 (or 2) must be connected, blah blah blah. I have to suppress those nodes so I can get through the program.

How can I get the grippers to be detected?