Security code / Factory settings

General Application Help: How do I?
1

Hello,

I have a question. Is it possible to delete or retrieve the security code for a UR5/CB3 robot when you don’t know any user name or password? I’ve got the robot back and I have no way of getting this information…

Or how do you reset it to the factory settings?

1 Like
2

Are you referring to the safety password or the mode password? :slight_smile:

Anyhow, both can be reset. I have sent you a private message.

3

I’d like to change the security conditions… So I’m referring to the security password, I’ll try that later today.

Thanks a lot!

(I’m not sure if I’m answering your question correctly, it’s new for me)

4

Well. I’m confident you mean the safety conditions and safety password. There’s not really any security settings in the CB robots. :slight_smile:

You can use the file I sent you in a private message. :slight_smile:

5

There is actually introduced an admin password for security settings. More information can be found here: Release Notes 5.17.X

6

Not on the CB series as far as I recall. :slight_smile:

7

No, you are right. PolyScope 5.17 will not run on the CB series😊

8

Hi there,

I’m having much of the same issue. My company acquired this robot second hand and unfortunately do not have access to the security password. Please assist if you can.

Thanks!

9

You’re also using the word “security”. There’s no such thing as a security password. :slight_smile:

Do you need to reset the safety password (CB and e-series) or the admin password (e-series only)?

10

Yes, my apologies, the safety password :slight_smile: :sweat_smile:
I’m intending to change the Boundaries of the system, but cannot as I’m missing the safety password.

11

I’ll send you a private message. :slight_smile: