Popups occasionally in wrong position with buttons off-screen

we have a URCap which uses the request_boolean_from_primary_client function in script, and occasionally the popups are showing up with the buttons off screen so there is no way to exit. the only workaround is to hard restart the robot which is not acceptable in the production environment.

this is on a customer’s robot, an e-Series. we believe polyscope last updated in November 2021, but the robot was new as of August 2021 so can’t be older than that.

screen shot below. program name and customer data are blacked out. this popup happens thousands of times from the same program with the same size image coming from the same camera, and the error only happens once every couple weeks.