Hi, I have an issue with our unviersal Robot, some times, the robot stop, and an error message show up “No controller”. It happens with an UR 5 e-series, UR 5 CB series and also with one UR 10. The robots are all up to date, equiped with On robot RG6 gripper with the UR-caps. This error happens w…

@r4p , @raul.castillo.cruces , @tal , @ad1 , @Ebbe We have found solution for python server, and probably also for C++ http server. There was a configuration issue in our examples where python server was closing connection after each request. If program (or urcap) was making a lot of requests, then li…

To provide more details on this issue, can you please supply screenshots of the PolyScope and Controller log, when this error occurs. When this happens: Connect a USB keyboard Press CTRL+ALT+F9 Take a screenshot Press CTRL+ALT+F10 Take a screenshot Press CTRL+ALT+F7 (return to PolyScope) Remember…

Even better: after “no controller”, go to initialization screen and press start - controller process will be restarted trigger error report (i.e. by pressing emergency stop button) go to log tab, and save generated report to USB stick file a bug report to your regional TS with error report attache…

Hi. I’ve been this problem, and the best option is to work with Polyscope 3.3.4.310, this is the more stable version for me.

I have experienced this same issue. I am installing 2 UR10 CB-series robots running 3.7.2, and they both have this error come up randomly during our error recovery sequence. We are utilizing a TCPIP socket to send ASCII text commands one at a time with confirmations to each robot if a fault/e-stop o…

Hi, The problem occur this morning on a UR5 E series, here is the report : https://wetransfer.com/downloads/8731e70b6b2a53aa543277a28595330620181129153806/e7739a8d11f30251668cdd89c897bb1120181129153806/4112fd thanks

Do you still see this issue, when using the new software 3.8 / 5.2? [image] Release of URCap SDK 1.5.0, PolyScope 5.2 and 3.8 UR News & Announcements Universal Robots release URCaps API 1.5.0, PolyScope 5.2 and PolyScope 3.8 Universal Robots are pleased to ann…

Is there anyone who experience that error “NO CONTROLLER” without RGx Gripper ? In my case that symptom occurs even if robot program, which use RGx, is stopped. Actually for us, there is no those symptom in case of not installing the RGx. Can I get help to avoid “No Controller”?

[image] taegon.ha: Is there anyone who experience that error “NO CONTROLLER” without RGx Gripper ? Yes, in our cases, we do not have a RGx Gripper. I belive, that this issue is related to network functions, maybe RTDE (?) which all our applications (which have this problem) have in common (P…

Dear hch, Does your system have no device based on URCAP also? UR may suspect URCAP and suggest new softwares for them.

[image] taegon.ha: Does your system have no device based on URCAP also? In at least one installation there is no URCap installed.

"No Controller" error on real robot

Technical Questions

jbm December 6, 2018, 8:49am 13

Do you still see this issue, when using the new software 3.8 / 5.2?

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"No Controller" error on real robot

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