Dear UR Technical Support Team,
Hello!
Our company is a medical device research and development company based in China. We have noticed that the UR7e model is now listed as available on the official UR website.
In light of this, we would like to inquire about the following:
- Has the UR5e model been discontinued, or are there any definite plans for its discontinuation in the future? If so, what is the expected timeline for this?
- Our company is currently at a critical stage in the development of medical devices using the UR5e. Due to medical device registration regulations, if a model nearing discontinuation is used during the product registration phase, it could significantly impact subsequent modifications, production, and market access. Therefore, it is essential for us to understand the long-term supply and support strategy for the UR5e so that we can plan accordingly.
We look forward to your detailed clarification and support. If there are any official notifications or policy documents related to this matter, please kindly provide them for our reference.
Thank you for your attention and assistance!