New Product: UR Cloud API and Cloud Platform Services

Are you often spending unnecessary time communicating back and forth with your customers regarding issues that could easily have been solved, if you just had a clear overview of their entire application?

Maybe you too are experiencing that identifying the customer’s challenge is unnecessarily complicated, involving sending data back and forth via email, and in the end, you need to spend hours, if not days, doing on-site visits at your customers to figure out the issue. This all adds up and risks being very expensive for your business

Performing Service and Support is an inevitable part of everyone’s business, and we at UR want to help you reduce time and costs on this matter, enabling you to spend more time growing your business instead.

The UR Cloud Platform initiative is addressing this exact problem. Let UR provide the platform allowing you to aggregate the data you need to have the full picture of a work cell and access the data remotely from anywhere at any time. We handle the connection from Cobot to the cloud, which includes all cyber security matters, infrastructure, and data management. Through our UR+ partner network, we ensure easy accessibility to UR-compatible products’ data and logs.

You can also easily integrate the data into your existing systems such as for graphical displays in PowerBI or into other cloud platforms for data processing or app integrations.

You can find more information about the UR Cloud Platform by clicking here.

If you have any questions, don’t hesitate to reach out to me at or write directly here on the forum.


Hallo all before I m sorry for don t pressent to classroom today in Barcelona. Today start worki g in a new job to technical suport industrial electrans company on Barcelona for this reason i don t present on the metting sorry.

Good night

Hello Mark,

I have a couple of questions:

Could you give me more information about the UR CLOUD PLATFORM?

Being a UR distributor in the Basque Country and Navarra (Spain), is it possible to have a trial version to understand the product and show it to customers with guarantees?

Do you plan to do some online training to teach it to the network of distributors?

Best Regards,

Mikel Cinza – CTO Robótica

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Hi Mikel.

Thank you for your interest in the platform.

I have sent you an email with an answer to your questions.

Have a great day.