# Wrist3 - C75A1 Error

**URL:** <https://forum.universal-robots.com/t/wrist3-c75a1-error/10739>\
**Category:** Technical Questions\
**Tags:** error-code, joints\
**Created:** [December 11, 2020, 10:50am UTC](https://forum.universal-robots.com/t/wrist3-c75a1-error/10739 "2020-12-11T10:50:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![anon19565564](https://avatars.discourse-cdn.com/v4/letter/a/848f3c/32.png) [@anon19565564](https://forum.universal-robots.com/u/anon19565564)\
**Post date:** [December 11, 2020, 10:50am UTC](https://forum.universal-robots.com/t/wrist3-c75a1-error/10739/1 "2020-12-11T10:50:39Z")

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We got this problem in a CB UR3 robot. C75A1

Encoder problem. We have to change the whole joint, or is there a possibilite to change just the encoder of the joint?

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**Author:** ![ANBR](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.universal-robots.com/anbr/32/2199_2.png) [@ANBR](https://forum.universal-robots.com/u/ANBR)\
**Post date:** [January 15, 2021, 7:45pm UTC](https://forum.universal-robots.com/t/wrist3-c75a1-error/10739/2 "2021-01-15T19:45:40Z")

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Hello @anon19565564 - for robot support please contact your local distributor or integrator, or visit UR’s customer portal here:

[https://myur.universal-robots.com/](https://myur.universal-robots.com/)

Thanks!

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<div class="post-metadata">

**Author:** ![ANBR](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.universal-robots.com/anbr/32/2199_2.png) [@ANBR](https://forum.universal-robots.com/u/ANBR)\
**Post date:** [January 15, 2021, 7:46pm UTC](https://forum.universal-robots.com/t/wrist3-c75a1-error/10739/3 "2021-01-15T19:46:08Z")

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