# Violation error **URL:** \ **Category:** Technical Questions\ **Created:** [March 24, 2025, 7:21am UTC](https://forum.universal-robots.com/t/violation-error/39218 "2025-03-24T07:21:01Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![2383120](https://avatars.discourse-cdn.com/v4/letter/2/a4c791/32.png) [@2383120](https://forum.universal-robots.com/u/2383120)\ **Post date:** [March 24, 2025, 7:21am UTC](https://forum.universal-robots.com/t/violation-error/39218/1 "2025-03-24T07:21:02Z")
I was manually adjusting the robot and accidentally encountered violation error. Due to exceeded limit. I am been trying to restart the robot, but I am unable to do that how to manually reset the robot. Remove the safety locks. ---
**Author:** ![efn](https://avatars.discourse-cdn.com/v4/letter/e/35a633/32.png) [@efn](https://forum.universal-robots.com/u/efn)\ **Post date:** [March 24, 2025, 7:42am UTC](https://forum.universal-robots.com/t/violation-error/39218/2 "2025-03-24T07:42:13Z")
Is the robot in Recovery Mode? We need more information. Take a picture of the error. ---
**Author:** ![2383120](https://avatars.discourse-cdn.com/v4/letter/2/a4c791/32.png) [@2383120](https://forum.universal-robots.com/u/2383120)\ **Post date:** [March 24, 2025, 8:21am UTC](https://forum.universal-robots.com/t/violation-error/39218/3 "2025-03-24T08:21:38Z")
No its not ![image](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/8/8ab16aba433640a9e8bba4ee61e9266e21f6b2d0.jpeg) ---
**Author:** ![efn](https://avatars.discourse-cdn.com/v4/letter/e/35a633/32.png) [@efn](https://forum.universal-robots.com/u/efn)\ **Post date:** [March 24, 2025, 9:01am UTC](https://forum.universal-robots.com/t/violation-error/39218/4 "2025-03-24T09:01:51Z")
Can you send a picture of the IO tab as well? ---
**Author:** ![2383120](https://avatars.discourse-cdn.com/v4/letter/2/a4c791/32.png) [@2383120](https://forum.universal-robots.com/u/2383120)\ **Post date:** [March 24, 2025, 9:14am UTC](https://forum.universal-robots.com/t/violation-error/39218/5 "2025-03-24T09:14:07Z")
What can I do from there? ---
**Author:** ![efn](https://avatars.discourse-cdn.com/v4/letter/e/35a633/32.png) [@efn](https://forum.universal-robots.com/u/efn)\ **Post date:** [March 24, 2025, 9:29am UTC](https://forum.universal-robots.com/t/violation-error/39218/6 "2025-03-24T09:29:37Z")
Monitor IO signals. It could look like something safety related is not set up right. ---
**Author:** ![2383120](https://avatars.discourse-cdn.com/v4/letter/2/a4c791/32.png) [@2383120](https://forum.universal-robots.com/u/2383120)\ **Post date:** [March 24, 2025, 4:02pm UTC](https://forum.universal-robots.com/t/violation-error/39218/7 "2025-03-24T16:02:58Z")
![image](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/e/ebc0a8cdb2d3877942295c1cb542395be43ac58d.jpeg) ---
**Author:** ![efn](https://avatars.discourse-cdn.com/v4/letter/e/35a633/32.png) [@efn](https://forum.universal-robots.com/u/efn)\ **Post date:** [March 25, 2025, 8:28am UTC](https://forum.universal-robots.com/t/violation-error/39218/8 "2025-03-25T08:28:08Z")
Can you try to create a new Installation? And then use the default Safety Settings when it prompts you. 🙂 ---
**Author:** ![2383120](https://avatars.discourse-cdn.com/v4/letter/2/a4c791/32.png) [@2383120](https://forum.universal-robots.com/u/2383120)\ **Post date:** [March 25, 2025, 8:39am UTC](https://forum.universal-robots.com/t/violation-error/39218/9 "2025-03-25T08:39:30Z")
As you can see all the buttons, including installation button is also inactive. I can’t access anything. I even can’t download the lock files. ---
**Author:** ![efn](https://avatars.discourse-cdn.com/v4/letter/e/35a633/32.png) [@efn](https://forum.universal-robots.com/u/efn)\ **Post date:** [March 25, 2025, 9:08am UTC](https://forum.universal-robots.com/t/violation-error/39218/10 "2025-03-25T09:08:41Z")
Ah, right. So you probably accidentally enabled the Mode Select as shown in the I/O tab. You will have to wire 24V into CI0 and CI1 to get it unlocked. 🙂 Then you should go to the Safety Settings and remove the Mode Select from the safety IO page. ---
**Author:** ![2383120](https://avatars.discourse-cdn.com/v4/letter/2/a4c791/32.png) [@2383120](https://forum.universal-robots.com/u/2383120)\ **Post date:** [March 25, 2025, 11:22am UTC](https://forum.universal-robots.com/t/violation-error/39218/11 "2025-03-25T11:22:13Z")
We did that too but nothing happened ---
**Author:** ![dbarton](https://avatars.discourse-cdn.com/v4/letter/d/eb8c5e/32.png) [@dbarton](https://forum.universal-robots.com/u/dbarton)\ **Post date:** [March 25, 2025, 8:34pm UTC](https://forum.universal-robots.com/t/violation-error/39218/12 "2025-03-25T20:34:06Z")
do you have to swap into manual mode first? ---
**Author:** ![2383120](https://avatars.discourse-cdn.com/v4/letter/2/a4c791/32.png) [@2383120](https://forum.universal-robots.com/u/2383120)\ **Post date:** [March 25, 2025, 8:46pm UTC](https://forum.universal-robots.com/t/violation-error/39218/13 "2025-03-25T20:46:04Z")
I try to switch To the manual mode goes to automatic mode On its own ---
**Author:** ![efn](https://avatars.discourse-cdn.com/v4/letter/e/35a633/32.png) [@efn](https://forum.universal-robots.com/u/efn)\ **Post date:** [March 26, 2025, 7:30am UTC](https://forum.universal-robots.com/t/violation-error/39218/14 "2025-03-26T07:30:27Z")
That should be because it’s missing the 24V on CI0 and CI1. You have to do it at the same time. ---
**Author:** ![2383120](https://avatars.discourse-cdn.com/v4/letter/2/a4c791/32.png) [@2383120](https://forum.universal-robots.com/u/2383120)\ **Post date:** [March 26, 2025, 9:07am UTC](https://forum.universal-robots.com/t/violation-error/39218/15 "2025-03-26T09:07:49Z")
I sorted together by connecting 24 V and CI0 with one wire and 24v CI1 with another wire ---
**Author:** ![2383120](https://avatars.discourse-cdn.com/v4/letter/2/a4c791/32.png) [@2383120](https://forum.universal-robots.com/u/2383120)\ **Post date:** [March 26, 2025, 11:34am UTC](https://forum.universal-robots.com/t/violation-error/39218/16 "2025-03-26T11:34:46Z")
![IMG_0513](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/6/6abe0944b171569e7bd70424425d2079117a4f38.jpeg) This is to unit can you tell me how to sort CI0 and CI1 again so that i may recheck if i did correct ---
**Author:** ![dbarton](https://avatars.discourse-cdn.com/v4/letter/d/eb8c5e/32.png) [@dbarton](https://forum.universal-robots.com/u/dbarton)\ **Post date:** [March 26, 2025, 12:21pm UTC](https://forum.universal-robots.com/t/violation-error/39218/17 "2025-03-26T12:21:57Z")
first measure with a meter if there is actually 24v coming from the I/O. Then if there is, take a wire from any terminal that says 24V and wire it to CI0 and then jump across to CI1 ---
**Author:** ![2383120](https://avatars.discourse-cdn.com/v4/letter/2/a4c791/32.png) [@2383120](https://forum.universal-robots.com/u/2383120)\ **Post date:** [March 26, 2025, 12:53pm UTC](https://forum.universal-robots.com/t/violation-error/39218/18 "2025-03-26T12:53:53Z")
![image](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/d/d23fe7ed963825c9fbc2efc8fe0f6bf9631a40b9.jpeg) I have do like shown by red marker drawing ? ---
**Author:** ![eric.feldmann](https://avatars.discourse-cdn.com/v4/letter/e/94ad74/32.png) [@eric.feldmann](https://forum.universal-robots.com/u/eric.feldmann)\ **Post date:** [March 26, 2025, 1:42pm UTC](https://forum.universal-robots.com/t/violation-error/39218/19 "2025-03-26T13:42:10Z")
![image](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/f/ff551465dc15a2acc0fd9a6e98a38384b1d32d02.png) Jump CI0 and CI1 TOGETHER. Your example should work, but this guarantees they are receiving the same 24v at the same time. 24V \> CI0 CI0 \> CI1 Or else just plug in a keyboard, go the the terminal, and nuke the default.installation file. Kinda wild that this scenario is possible lol. I just tried it on my simulator and sure enough, it just immediately locks you out. And It’s a simulator, so I can’t exactly wire anything to it to unlock it. That’s super dumb. ---
**Author:** ![2383120](https://avatars.discourse-cdn.com/v4/letter/2/a4c791/32.png) [@2383120](https://forum.universal-robots.com/u/2383120)\ **Post date:** [March 26, 2025, 1:55pm UTC](https://forum.universal-robots.com/t/violation-error/39218/20 "2025-03-26T13:55:55Z")
And i just found out there is no voltage output from 24V 🥲 I checked all the 24v but nothing [Next page](https://forum.universal-robots.com/t/violation-error/39218.md?page=2)