# URCap installation problems

**URL:** <https://forum.universal-robots.com/t/urcap-installation-problems/43441>\
**Category:** Technical Questions\
**Created:** [October 8, 2026, 4:04pm UTC](https://forum.universal-robots.com/t/urcap-installation-problems/43441 "2026-10-08T16:04:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![omerlinial](https://avatars.discourse-cdn.com/v4/letter/o/ea5d25/32.png) [@omerlinial](https://forum.universal-robots.com/u/omerlinial)\
**Post date:** [October 8, 2026, 4:04pm UTC](https://forum.universal-robots.com/t/urcap-installation-problems/43441/1 "2026-10-08T16:04:51Z")

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Hello,  
I have a UR10 CB-Series robot running PolyScope 3.15.2 (URSoftware 3.15.2.106179).

I am trying to integrate a Roboception rc\_visard 160C using the Roboception URCap.

The current rc\_urcap 3.2.0 installs, but after reboot PolyScope reports:

URCap requires package ‘m.roboception.rc\_urcap [472] (R 472.1)’ which is not available.

What can i do?

 ![Screenshot 2026-10-08 190423](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/9/99032c8d02845e12273ee1521b00e81e1dfbb387.png)

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**Author:** ![eric.feldmann](https://avatars.discourse-cdn.com/v4/letter/e/94ad74/32.png) [@eric.feldmann](https://forum.universal-robots.com/u/eric.feldmann)\
**Post date:** [October 8, 2026, 7:53pm UTC](https://forum.universal-robots.com/t/urcap-installation-problems/43441/2 "2026-10-08T19:53:22Z")

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Contact the CAP developer with this error. They should be able to provide the dependency or at least point you in the right direction.