# Safety message C283A17

**URL:** <https://forum.universal-robots.com/t/safety-message-c283a17/29813>\
**Category:** Technical Questions\
**Created:** [August 2, 2023, 3:03pm UTC](https://forum.universal-robots.com/t/safety-message-c283a17/29813 "2023-08-02T15:03:47Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![epacheco01](https://avatars.discourse-cdn.com/v4/letter/e/d2c977/32.png) [@epacheco01](https://forum.universal-robots.com/u/epacheco01)\
**Post date:** [August 2, 2023, 3:03pm UTC](https://forum.universal-robots.com/t/safety-message-c283a17/29813/1 "2023-08-02T15:03:47Z")

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cobot ur10e C283A17,  
the robot sporadically presented this fault. It restarted and continued without problems, this fault reappeared but it is already very recurring and we cannot continue working because it stops during the process. we review connections to the plc and everything is fine, it was updated to the version of polyscope, and the error continues. any advise.??

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**Author:** ![g.ramain](https://avatars.discourse-cdn.com/v4/letter/g/ac8455/32.png) [@g.ramain](https://forum.universal-robots.com/u/g.ramain)\
**Post date:** [August 8, 2023, 10:16am UTC](https://forum.universal-robots.com/t/safety-message-c283a17/29813/2 "2023-08-08T10:16:32Z")

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1- check your TP connection  
2- conduct a complete reboot sequence  
3-Polyscope update ?

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**Author:** ![j.williams](https://avatars.discourse-cdn.com/v4/letter/j/f05b48/32.png) [@j.williams](https://forum.universal-robots.com/u/j.williams)\
**Post date:** [May 30, 2024, 2:20pm UTC](https://forum.universal-robots.com/t/safety-message-c283a17/29813/3 "2024-05-30T14:20:14Z")

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Hi,

I am having the same issue you described. Were you able to resolve it? If so, how?

Thank you

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**Author:** ![markibN](https://avatars.discourse-cdn.com/v4/letter/m/b3f665/32.png) [@markibN](https://forum.universal-robots.com/u/markibN)\
**Post date:** [January 14, 2025, 8:58am UTC](https://forum.universal-robots.com/t/safety-message-c283a17/29813/4 "2025-01-14T08:58:23Z")

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Any solution to this problem ??  
I am having the same problem before it would occour once in a while now it is occouring too many times.

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**Author:** ![efn](https://avatars.discourse-cdn.com/v4/letter/e/35a633/32.png) [@efn](https://forum.universal-robots.com/u/efn)\
**Post date:** [January 14, 2025, 9:31am UTC](https://forum.universal-robots.com/t/safety-message-c283a17/29813/5 "2025-01-14T09:31:55Z")

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I am fairly sure it’s a hardware related issue. You most likely have to replace the TP.

You should contact your local distributor for further assistance in the case.