# RTDE can't read data from UR10e **URL:** \ **Category:** URScript\ **Created:** [May 4, 2022, 2:49pm UTC](https://forum.universal-robots.com/t/rtde-cant-read-data-from-ur10e/21067 "2022-05-04T14:49:10Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![giorgigedaminski](https://avatars.discourse-cdn.com/v4/letter/g/898d66/32.png) [@giorgigedaminski](https://forum.universal-robots.com/u/giorgigedaminski)\ **Post date:** [May 4, 2022, 2:49pm UTC](https://forum.universal-robots.com/t/rtde-cant-read-data-from-ur10e/21067/1 "2022-05-04T14:49:11Z")
Hello everyone, I want to read the data via RTDE interface in my pc. I connected control box with my pc via ethernet cable and pinged that. When I send script to get data from the robot, it writes that there is connection problem. I use RTDE example file ( [Real-Time Data Exchange (RTDE) Guide - 22229 (universal-robots.com)](https://www.universal-robots.com/articles/ur/interface-communication/real-time-data-exchange-rtde-guide/)) control loop file. ![image](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/1/130f2852e81af0e72d71a30b84ab5b9356094611.png) Do you have any suggestion about that? ---
**Author:** ![pawel.blocki](https://avatars.discourse-cdn.com/v4/letter/p/c37758/32.png) [@pawel.blocki](https://forum.universal-robots.com/u/pawel.blocki)\ **Post date:** [May 9, 2022, 7:36am UTC](https://forum.universal-robots.com/t/rtde-cant-read-data-from-ur10e/21067/2 "2022-05-09T07:36:39Z")
Are you sure you set the correct address for your robot in the ROBOT\_HOST = ‘IP\_ADRESS’ line? ---
**Author:** ![giorgigedaminski](https://avatars.discourse-cdn.com/v4/letter/g/898d66/32.png) [@giorgigedaminski](https://forum.universal-robots.com/u/giorgigedaminski)\ **Post date:** [May 9, 2022, 7:51am UTC](https://forum.universal-robots.com/t/rtde-cant-read-data-from-ur10e/21067/3 "2022-05-09T07:51:54Z")
Hello, I already connected it. Actually it was problem of gate. Gate wasn’t open from router and that’s why it couldn’t be connected. Thanks for response.