# Polyscope X 10.12 - Ethernet/IP
**URL:** https://forum.universal-robots.com/t/polyscope-x-10-12-ethernet-ip/43055
**Category:** Technical Questions
**Created:** [July 13, 2026, 7:49am UTC](https://forum.universal-robots.com/t/polyscope-x-10-12-ethernet-ip/43055 "2026-07-13T07:49:30Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@v51](https://forum.universal-robots.com/u/v51)
#### Post date: [July 13, 2026, 7:49am UTC](https://forum.universal-robots.com/t/polyscope-x-10-12-ethernet-ip/43055/1 "2026-07-13T07:49:30Z")
Does anyone tried to communicate using Ethernet/IP on Polyscope x 10.12 to PLC? I don’t know why the polyscope X 10.12 intermittently gets connected then no scanner (on a loop) with keyence KV-7500 and KV-XLE02. I use the Universal Robot EDS file and tried to increase the RPI from 10ms - 50ms but still got this trouble.
PS. I also tried this set-up on Polyscope 5 and didn’t encounter this issue.
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### Author:  [@mmi](https://forum.universal-robots.com/u/mmi)
#### Post date: [July 13, 2026, 9:16am UTC](https://forum.universal-robots.com/t/polyscope-x-10-12-ethernet-ip/43055/2 "2026-07-13T09:16:12Z")
@v51 It does happen with some PLC vendors and we’re trying to pinpoint the root cause.
There is a feature to record E/IP communication in 10.13 ( [Release Notes 10.13.X](https://www.universal-robots.com/articles/ur/release-notes/release-note-software-version-1013x/) )
Could you update, enable “network diagnostics”, try to connect from PLC and take support file?
PM me with support file.