# Polyscope does not boot and don't know why

**URL:** <https://forum.universal-robots.com/t/polyscope-does-not-boot-and-dont-know-why/36362>\
**Category:** Technical Questions\
**Created:** [October 5, 2024, 4:05am UTC](https://forum.universal-robots.com/t/polyscope-does-not-boot-and-dont-know-why/36362 "2024-10-05T04:05:31Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![bugroh](https://avatars.discourse-cdn.com/v4/letter/b/67e7ee/32.png) [@bugroh](https://forum.universal-robots.com/u/bugroh)\
**Post date:** [October 5, 2024, 4:05am UTC](https://forum.universal-robots.com/t/polyscope-does-not-boot-and-dont-know-why/36362/1 "2024-10-05T04:05:31Z")

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Hello, I have an issue with an UR10. It worked normally 3 days ago, but now polyscope just shut down after the universal robots logo screen.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/d/d3c26c2bd0dbe39012e6dcea8d1500e4d59b068a.jpeg)

Current polyscope version is 3.15.8.

I found that reinstall the polyscope can be a solution. But before that I would like to know if there are any other solutions.