# Poloscope doesnt boot

**URL:** <https://forum.universal-robots.com/t/poloscope-doesnt-boot/39951>\
**Category:** Polyscope\
**Created:** [May 22, 2025, 8:04am UTC](https://forum.universal-robots.com/t/poloscope-doesnt-boot/39951 "2025-05-22T08:04:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![carsten.mohr](https://avatars.discourse-cdn.com/v4/letter/c/4af34b/32.png) [@carsten.mohr](https://forum.universal-robots.com/u/carsten.mohr)\
**Post date:** [May 22, 2025, 8:04am UTC](https://forum.universal-robots.com/t/poloscope-doesnt-boot/39951/1 "2025-05-22T08:04:17Z")

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Unfortunately, the Polyscope software didn’t boot completely, and we got the message “map: cannot find required map name” on the display.  
Where can I get the Polyscope software and  
how do I reload it onto the flash drive?

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**Author:** ![efn](https://avatars.discourse-cdn.com/v4/letter/e/35a633/32.png) [@efn](https://forum.universal-robots.com/u/efn)\
**Post date:** [May 22, 2025, 10:43am UTC](https://forum.universal-robots.com/t/poloscope-doesnt-boot/39951/2 "2025-05-22T10:43:12Z")

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There’re image files here: [Universal Robots - LEGACY DOWNLOAD CENTER](https://www.universal-robots.com/articles/ur/documentation/legacy-download-center/)

And a guide here: [Install new image - All types](https://www.universal-robots.com/media/1804841/install-new-image-all-types.pdf)