# Getting Timed out! error with IP connection with static Network

**URL:** <https://forum.universal-robots.com/t/getting-timed-out-error-with-ip-connection-with-static-network/33885>\
**Category:** Technical Questions\
**Created:** [April 23, 2024, 5:56pm UTC](https://forum.universal-robots.com/t/getting-timed-out-error-with-ip-connection-with-static-network/33885 "2024-04-23T17:56:24Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![khatereh.shaabani](https://avatars.discourse-cdn.com/v4/letter/k/c89c15/32.png) [@khatereh.shaabani](https://forum.universal-robots.com/u/khatereh.shaabani)\
**Post date:** [April 23, 2024, 5:56pm UTC](https://forum.universal-robots.com/t/getting-timed-out-error-with-ip-connection-with-static-network/33885/1 "2024-04-23T17:56:24Z")

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I am new in UR robot. I have a problem with connecting via IP to the UR. It is a UR series-10. sometimes it works but sometime I don’t have any connection with my UR. These are my network settings:

 ![Screenshot (249)](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/c/c7894cf01059c61d8b2f1ce049129d1bbe4e3759.png)

and I get timed out! message.

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**Author:** ![khatereh.shaabani](https://avatars.discourse-cdn.com/v4/letter/k/c89c15/32.png) [@khatereh.shaabani](https://forum.universal-robots.com/u/khatereh.shaabani)\
**Post date:** [April 23, 2024, 5:57pm UTC](https://forum.universal-robots.com/t/getting-timed-out-error-with-ip-connection-with-static-network/33885/2 "2024-04-23T17:57:07Z")

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![20240423_194545](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/c/c586244e7d337ed8d9668393f5f024ad1503908a.jpeg)

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**Author:** ![khatereh.shaabani](https://avatars.discourse-cdn.com/v4/letter/k/c89c15/32.png) [@khatereh.shaabani](https://forum.universal-robots.com/u/khatereh.shaabani)\
**Post date:** [April 23, 2024, 5:57pm UTC](https://forum.universal-robots.com/t/getting-timed-out-error-with-ip-connection-with-static-network/33885/3 "2024-04-23T17:57:42Z")

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![Screenshot (250)](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/9/9500c81651e25f4d9461ef0e330f53a798bebcdc.png)

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**Author:** ![efn](https://avatars.discourse-cdn.com/v4/letter/e/35a633/32.png) [@efn](https://forum.universal-robots.com/u/efn)\
**Post date:** [April 24, 2024, 5:11am UTC](https://forum.universal-robots.com/t/getting-timed-out-error-with-ip-connection-with-static-network/33885/4 "2024-04-24T05:11:16Z")

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So taking a quick look, it looks like you’re not using a router. Neither a DNS server in this case (as far as I know - I’m no network expert). 🙂  
Remove the DNS IPs from the robot as well as the gateway. Your PC will then have 192.168.5.1 as IP and your robot 192.168.5.5.

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**Author:** ![khatereh.shaabani](https://avatars.discourse-cdn.com/v4/letter/k/c89c15/32.png) [@khatereh.shaabani](https://forum.universal-robots.com/u/khatereh.shaabani)\
**Post date:** [April 24, 2024, 10:38am UTC](https://forum.universal-robots.com/t/getting-timed-out-error-with-ip-connection-with-static-network/33885/5 "2024-04-24T10:38:09Z")

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I found the issue. It was due to incomplete run of the python program, so the laptop-robot connection route remained busy.