# Error in download image website

**URL:** <https://forum.universal-robots.com/t/error-in-download-image-website/38981>\
**Category:** Technical Questions\
**Created:** [March 11, 2025, 1:32pm UTC](https://forum.universal-robots.com/t/error-in-download-image-website/38981 "2025-03-11T13:32:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tulio](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.universal-robots.com/tulio/32/1690_2.png) [@tulio](https://forum.universal-robots.com/u/tulio)\
**Post date:** [March 11, 2025, 1:32pm UTC](https://forum.universal-robots.com/t/error-in-download-image-website/38981/1 "2025-03-11T13:32:29Z")

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I’m trying to download Polyscope 5.21 for e-series , and it only give me the Polyscope X version.  
Is there something wrong with the website?

> **[Universal Robots - LEGACY DOWNLOAD CENTER](https://www.universal-robots.com/articles/ur/documentation/legacy-download-center/)**

 ![WhatsApp Image 2025-03-11 at 10.48.34](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/5/53dc8eb20e99e9fc72847d25e9f9bc037e030513.jpeg)

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**Author:** ![efn](https://avatars.discourse-cdn.com/v4/letter/e/35a633/32.png) [@efn](https://forum.universal-robots.com/u/efn)\
**Post date:** [March 12, 2025, 6:14am UTC](https://forum.universal-robots.com/t/error-in-download-image-website/38981/2 "2025-03-12T06:14:51Z")

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It’s two links. 🙂 Click the 5.21.2 instead of the 10.7.1.  
Works fine for me at least. Try another browser if you keep having the issue.

Here’s a direct link: [https://s3-eu-west-1.amazonaws.com/ur-support-site/244070/ursys-CB5.0-full-5.21.2-build12.12.686.urup](https://s3-eu-west-1.amazonaws.com/ur-support-site/244070/ursys-CB5.0-full-5.21.2-build12.12.686.urup)

 ![image](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/9/97f237b7a707c15efd86dcdb17d3a31fa69eac80.png)