# Cognex 7802 and UR3e Connection

**URL:** <https://forum.universal-robots.com/t/cognex-7802-and-ur3e-connection/30927>\
**Category:** Technical Questions\
**Created:** [October 16, 2023, 6:56am UTC](https://forum.universal-robots.com/t/cognex-7802-and-ur3e-connection/30927 "2023-10-16T06:56:52Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![anon71021075](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@anon71021075](https://forum.universal-robots.com/u/anon71021075)\
**Post date:** [October 16, 2023, 6:56am UTC](https://forum.universal-robots.com/t/cognex-7802-and-ur3e-connection/30927/1 "2023-10-16T06:56:52Z")

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Hi, I try to connect Cognex Camera with UR robot but i the icon beside the IP address still is X in red. I use 7802 Insight and UR5e. The Error message is make sure the camera is online and the proper job file is loaded. I did load a job to Cognex camera and update UR5e to 5.13 firmware version. But it still didn’t work. Can u help me?

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**Author:** ![robin\_gdwl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.universal-robots.com/robin_gdwl/32/2676_2.png) [@robin\_gdwl](https://forum.universal-robots.com/u/robin_gdwl)\
**Post date:** [October 16, 2023, 11:53am UTC](https://forum.universal-robots.com/t/cognex-7802-and-ur3e-connection/30927/2 "2023-10-16T11:53:24Z")

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Hello,  
Could you give some more information?  
Has the connection worked before or is this the first time you tried to connect the robot with the camera?  
If its a network issue, how is your network set up? Does the robot have a valid IP-Address?  
Could you post an image of the screen where you get the error?

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**Author:** ![anon71021075](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@anon71021075](https://forum.universal-robots.com/u/anon71021075)\
**Post date:** [October 17, 2023, 3:46am UTC](https://forum.universal-robots.com/t/cognex-7802-and-ur3e-connection/30927/3 "2023-10-17T03:46:00Z")

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This is my first time I try to connect a camera and robot. Camera’s IP is 192.168.2.98, robot’s IP is 192.168.2.100  
 ![image](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/1/1ab25f42d40a9f69a080530b74742e5a70b9b581.png)

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**Author:** ![jvording](https://avatars.discourse-cdn.com/v4/letter/j/54ee81/32.png) [@jvording](https://forum.universal-robots.com/u/jvording)\
**Post date:** [November 22, 2023, 8:50pm UTC](https://forum.universal-robots.com/t/cognex-7802-and-ur3e-connection/30927/4 "2023-11-22T20:50:25Z")

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I have had a similar issue. There is a way to get the Cognex Camera to function with the robot without using the URCAP. If you are interested, let me know and I can give more information!

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**Author:** ![akash.chinthamanipet](https://avatars.discourse-cdn.com/v4/letter/a/b5a626/32.png) [@akash.chinthamanipet](https://forum.universal-robots.com/u/akash.chinthamanipet)\
**Post date:** [July 1, 2024, 8:17pm UTC](https://forum.universal-robots.com/t/cognex-7802-and-ur3e-connection/30927/6 "2024-07-01T20:17:18Z")

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Did you solve that issue

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**Author:** ![akash.chinthamanipet](https://avatars.discourse-cdn.com/v4/letter/a/b5a626/32.png) [@akash.chinthamanipet](https://forum.universal-robots.com/u/akash.chinthamanipet)\
**Post date:** [July 1, 2024, 9:52pm UTC](https://forum.universal-robots.com/t/cognex-7802-and-ur3e-connection/30927/7 "2024-07-01T21:52:42Z")

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May I know the other way I am facing same issue

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**Author:** ![csankkot](https://avatars.discourse-cdn.com/v4/letter/c/df788c/32.png) [@csankkot](https://forum.universal-robots.com/u/csankkot)\
**Post date:** [August 5, 2024, 4:03am UTC](https://forum.universal-robots.com/t/cognex-7802-and-ur3e-connection/30927/8 "2024-08-05T04:03:45Z")

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Excuse me  
I have a similar problem. I would like to ask for your help.