# Cannot download URSim 3.11.0

**URL:** <https://forum.universal-robots.com/t/cannot-download-ursim-3-11-0/5140>\
**Category:** Meta\
**Created:** [September 18, 2019, 9:12am UTC](https://forum.universal-robots.com/t/cannot-download-ursim-3-11-0/5140 "2019-09-18T09:12:29Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![fujikit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.universal-robots.com/fujikit/32/6042_2.png) [@fujikit](https://forum.universal-robots.com/u/fujikit)\
**Post date:** [September 18, 2019, 9:12am UTC](https://forum.universal-robots.com/t/cannot-download-ursim-3-11-0/5140/1 "2019-09-18T09:12:29Z")

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I want to use new URsim, but I cannot download it.  
Because download button is not shown.

 ![nodownload](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/f/fffb2dd0334af4b6b12741db622869ea755540ea.png)

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**Author:** ![Ebbe](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.universal-robots.com/ebbe/32/1413_2.png) [@Ebbe](https://forum.universal-robots.com/u/Ebbe)\
**Post date:** [September 18, 2019, 9:51am UTC](https://forum.universal-robots.com/t/cannot-download-ursim-3-11-0/5140/2 "2019-09-18T09:51:22Z")

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I will try to fix it. If it is really urgent, you can download the updated starter package.

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**Author:** ![fujikit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.universal-robots.com/fujikit/32/6042_2.png) [@fujikit](https://forum.universal-robots.com/u/fujikit)\
**Post date:** [September 18, 2019, 11:20am UTC](https://forum.universal-robots.com/t/cannot-download-ursim-3-11-0/5140/3 "2019-09-18T11:20:14Z")

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Thank you for your replying.  
I use previous version for a while.

But I want to see behavior of custominput urcaps sample soon, so I will download starter package.

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**Author:** ![inu](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.universal-robots.com/inu/32/732_2.png) [@inu](https://forum.universal-robots.com/u/inu)\
**Post date:** [September 19, 2019, 5:24pm UTC](https://forum.universal-robots.com/t/cannot-download-ursim-3-11-0/5140/4 "2019-09-19T17:24:27Z")

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Hello @fujikit,

There were some issues on our end when we released the software, should all be fixed now.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/2/21208c18d2beedee4afefe02c62100968a7ac8b5.png)

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**Author:** ![fujikit](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.universal-robots.com/fujikit/32/6042_2.png) [@fujikit](https://forum.universal-robots.com/u/fujikit)\
**Post date:** [September 20, 2019, 12:47pm UTC](https://forum.universal-robots.com/t/cannot-download-ursim-3-11-0/5140/5 "2019-09-20T12:47:55Z")

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Thank you for fixing and I could download.  
But I cannot setup urcaps. I written another topic about this.

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**Author:** ![Savoia](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.universal-robots.com/savoia/32/4844_2.png) [@Savoia](https://forum.universal-robots.com/u/Savoia)\
**Post date:** [January 19, 2021, 4:27pm UTC](https://forum.universal-robots.com/t/cannot-download-ursim-3-11-0/5140/6 "2021-01-19T16:27:01Z")

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