# C72A1 - Power is not being supplied to the robot

**URL:** <https://forum.universal-robots.com/t/c72a1-power-is-not-being-supplied-to-the-robot/10232>\
**Category:** URCap Development\
**Tags:** electrical, error-code\
**Created:** [November 24, 2020, 2:08am UTC](https://forum.universal-robots.com/t/c72a1-power-is-not-being-supplied-to-the-robot/10232 "2020-11-24T02:08:12Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![ash020212](https://avatars.discourse-cdn.com/v4/letter/a/7bcc69/32.png) [@ash020212](https://forum.universal-robots.com/u/ash020212)\
**Post date:** [November 24, 2020, 2:08am UTC](https://forum.universal-robots.com/t/c72a1-power-is-not-being-supplied-to-the-robot/10232/1 "2020-11-24T02:08:12Z")

</div>

![C72A1](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/a/a3ce7191f1c80902f411b3b47c3e4278790e02b3.jpeg)  
hello.

The above problem occurred when powering up the controller.  
It seems that the robot is not receiving power.  
Do you know what steps to take to fix this problem?

thanks.

---

<div class="post-metadata">

**Author:** ![Ebbe](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.universal-robots.com/ebbe/32/1413_2.png) [@Ebbe](https://forum.universal-robots.com/u/Ebbe)\
**Post date:** [November 26, 2020, 1:49pm UTC](https://forum.universal-robots.com/t/c72a1-power-is-not-being-supplied-to-the-robot/10232/2 "2020-11-26T13:49:39Z")

</div>

Hi @ash020212

I will recommend you to reach out to your local service partner for help in this issue.

Ebbe