# C50A0 Robot powerup issue

**URL:** <https://forum.universal-robots.com/t/c50a0-robot-powerup-issue/30479>\
**Category:** Technical Questions\
**Created:** [September 19, 2023, 11:57am UTC](https://forum.universal-robots.com/t/c50a0-robot-powerup-issue/30479 "2023-09-19T11:57:30Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![m.hammerton](https://avatars.discourse-cdn.com/v4/letter/m/b2d939/32.png) [@m.hammerton](https://forum.universal-robots.com/u/m.hammerton)\
**Post date:** [September 19, 2023, 11:57am UTC](https://forum.universal-robots.com/t/c50a0-robot-powerup-issue/30479/1 "2023-09-19T11:57:31Z")

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I have a customer With a UR10e, Polyscope Ver 5.12.

We have done some Wiring modifications to the Safety (added a Pressure floormat into the Safeguard Stop) and all tested fine.

Now when Powered on in **Remote**. The Robot reports an alarm C50A0: Robot powerup issue  
If I switch to Manual mode the fault still persists.  
However If I power on whilst in **Manual** mode the Fault does not appear and I can swap to Remote and run the program fine.

I have removed all Estops, safeguard stop and replaced with links and still the same fault!

Does anyone have any ideas?

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**Author:** ![m.hammerton](https://avatars.discourse-cdn.com/v4/letter/m/b2d939/32.png) [@m.hammerton](https://forum.universal-robots.com/u/m.hammerton)\
**Post date:** [September 20, 2023, 6:43am UTC](https://forum.universal-robots.com/t/c50a0-robot-powerup-issue/30479/2 "2023-09-20T06:43:13Z")

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I have found out the problem was not Hardware related but the Installation file

Somehow I think the Installation file had become corrupted.

when I tried a Default file the issue dissapeared.

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**Author:** ![shamithun1](https://avatars.discourse-cdn.com/v4/letter/s/c57346/32.png) [@shamithun1](https://forum.universal-robots.com/u/shamithun1)\
**Post date:** [August 30, 2024, 12:17pm UTC](https://forum.universal-robots.com/t/c50a0-robot-powerup-issue/30479/3 "2024-08-30T12:17:50Z")

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Hii

 ![image](https://us1.discourse-cdn.com/flex020/uploads/universal_robots/original/2X/1/142a644cd80c174ee3a118a645ea6bed947b243f.jpeg)
